"This is an amazing company with a spectacular product run by wonderful people. I grew up in Kansas and developed a taste for quality grain-fed beef. Since moving to San Diego 18 years ago, I have had a hard time getting beef of the quality I learned to love.
Solution to my problem: Nebraska Star Beef.
We ordered several different types of custom cuts: Beef Chuck Flap Tail, and Beef Ox-tail as well as rib eye and filet mignon steaks.
The order arrived still flash frozen in a specialty packing box which kept everything cold even during a record hot summer in the Midwest as well as San Diego.
The meat quality and flavor was amazing.
Steaks were exactly the taste and quality that I would get in a high end steak house such as Ruth Chris, Mortons, Donovan’s. The fact that I could have them in my house, slow thaw them, and cook them exactly the way I want, and have the meat be the quality Nebraska Star provides is truly the best of all worlds.
We used the Beef Chuck Flap for Korean Bulgogi with incredible results. The Chuck flap was also very good seared without marinade. The perfectly marbled meat melted in our mouths.
The Ox-tails were used for a slow simmered soup 8+ hours. I removed the meat after 3 hours and placed the bones back in for the long simmer. I have never eaten ox-tail meat that was as flavorful, moist or soft. The broth, which was so rich due to the spectacular meat melded with collagen and bone, was from another planet awesome. (I allow the soup to cool, throw it in the fridge overnight to defat, then reheat.)
The quality and sincerity of the customer service at Nebraska Star Beef is what truly sets this company in a special class of it’s own. From my first contact by phone and e-mail, every employee was in the Four Seasons Hotel level of customer service. I initially called specifically for my special custom cut orders. Their level of patience, willingness to help educate the customer and their willingness to tailor the order to exactly what the customer was asking for was amazing. When the representative did not know the exact answer to a very detailed question, she let me know that she did not know, but immediately referred me to the specialist who did. (In this crazy day and age, many companies will say anything just to get a sale, not Nebraska Star Beef. Honest, Resourceful, and Accountable.) Their follow-up after our first order was above and beyond the usual, “everything OK, great!” Steve was truly, personally interested in our satisfaction. We made a few specific requests for improving on the already great custom order, he accommodated or finicky requests and hit a grand-slam home run on the next order.
Nebraska Star Beef and its employees reflect well on the state and our country and make me proud to be an American."
